Mission Statement
The CAHSS Shared Services Center advances the goals of our large and diverse college by delivering high-
quality, efficient administrative services in Human Resources and Payroll support. Through centralized and
standardized processes, we ensure the timely exchange of information while continuously improving the
services we provide. We foster a collaborative and inclusive environment that supports growth, connection and
excellence across our center, campus and community.
Core Values
- Excellence in Service
We are committed to delivering high-quality, accurate and efficient administrative support with a focus
on exemplary customer service. - Collaboration & Community
We actively build meaningful relationships through genuine connection, teamwork and intentional
collaboration. - Respect & Inclusion
We honor the diverse experiences and perspectives of our community, fostering a safe, respectful and
empowering environment where all feel valued. - Accountability & Integrity
We hold ourselves and one another to high standards through responsibility, transparency and
constructive dialogue. - Continuous Improvement
We embrace feedback, reflection, and innovation as essential tools for personal, professional and
organizational growth. - Knowledge Sharing & Development
We exchange skills, information, and experiences to strengthen our collective success and support the
development of competent professionals. - Resilience & Support
We persevere through challenges, supporting one another in overcoming obstacles and achieving our
goals. - Growth Mindset
We maintain an optimistic yet realistic outlook, striving to become our best selves through self-
awareness, discipline and continuous learning. - Shared Purpose
We recognize that each person here at UMBC contributes to a larger whole and we are committed to
building a stronger, more harmonious future together.